Return & Refund Policy

At LIA SUPPLY LLC, customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may request a return under the following conditions.

Return Period

Customers may request a return within 30 days of receiving the product.

Eligibility for Returns

To be eligible for a return:

  • The item must be unused and in the same condition that you received it

  • The item must be in its original packaging

  • Proof of purchase or order confirmation must be provided

Certain items may be non-returnable due to hygiene, safety, or supplier restrictions.

Refunds

Once we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, your refund will be processed and credited to your original payment method within 5–10 business days.

Shipping Costs

Original shipping costs are non-refundable. Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us immediately with photos of the item and packaging.

For return requests, contact us at:
liasupplyllc@outlook.com